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AZAMARA CLUB CRUISESSM, CELEBRITY CRUISES® AND
ROYAL CARIBBEAN INTERNATIONAL®
Launch new eDocs and Luggage Tag Program for all bookings |
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UPDATE: Program is now live! |
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Azamara Club Cruises, Celebrity Cruises and Royal Caribbean International have launched a new electronic cruise document (eDoc) and luggage tag program designed to offer guests a dynamic, one-of-a-kind pre-cruise documentation experience and simultaneously give Travel Partners an opportunity to promote their own business.
This personalized, interactive, web-based format offers guests all the information they need prior to their cruise, including Travel Agency contact details, information on Shore Excursion choices, various onboard offerings available during their cruise, travel and documentation instructions, and much more. Once the booking has been finalized, eDocs will be issued as early as 49 days prior to sailing.
Please reference the information below for more details or visit www.CruisingPower.com for the latest information. |
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Please make sure your default eDoc email address on your agency booking profile is up to date. Simply have your agency CruisingPower Administrator visit:
www.CruisingPower.com > Account Management > Change Your Agency Preferences
Here are just a few benefits of this new program:
- Travel Agency Recognition - our eDocs are personalized with Travel Agency name & phone number to reinforce to the guest that we are working together to deliver their vacation.
- Best in Class - our interactive format will be more engaging & visually appealing than most other industry documents.
- Cost Savings - no more need for our Travel Partners to incur shipping expenses to forward printed documents to their clients.
- Less Admin time - we'll do the work for you. Just provide us with your client's email address at time of booking and we'll send the eDoc notification link directly to your guest & cc: your agency.
- Choices - in cases where eDocs simply won't do, we will still provide a printed document option.
- 24/7 access at the guest's convenience, once the eDoc is issued.
- Each guest on a booking can have their own set of documents at no extra charge.
- It's easy for the guest to email their itinerary to family and friends.
- There is no charge to have eDocs reissued.
- Guests may print selected pages or the entire document either in it's original format or a printer-friendly version.
- eDocs make it easy for guests to navigate all pre-booking activities via hyperlinks.
- eDocs is a more environmentally-friendly option.
- eDocs have already become the preferred format for a majority of travelers.
For all North America Travel partners, the Azamara, Celebrity and Royal Caribbean eDoc program launched on or after 3/3/10. All documents issued on or after 3/3/10 will generate eDocs as the default format for guest travel documentation. This includes all existing bookings (groups, individuals & charters) made prior to 3/3/10 and all new bookings made on or after 3/3/10. Printed documents are available upon request for all existing bookings made prior to 3/3/10 and all new bookings made on or after 3/3/10 for a fee of $35 per Celebrity Cruises or Royal Caribbean International document and complimentary for Azamara Club Cruises documents.
(Please note, individual bookings made prior to 3/3/10 that have a guest or agency mailing address added as an alternate address in the booking prior to 3/3/10, will be grandfathered in to receive complimentary printed documents. Group bookings do not apply. Information in this communication is valid as of 3/10/10 and voids any eDoc or eDoc Luggage Tag program information sent prior to this date. The eDoc & eDoc Luggage Tag program is subject to change without notice. Visit www.CruisingPower.com for the latest update. Applicable to North America only.) |
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