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Happy New Year, valued travel partners!
It's inevitable every January to hear the expression floating around, "Out with the old, in with the new." Maybe about clearing out clutter. Or taking on a new attitude. After all, this is the time to start fresh. But when it comes to your business as travel professionals, I think another phrase is more appropriate — "Make new friends, but keep the old. One is silver. And the other, gold." |
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Vicki Freed, CTC
SVP Sales and Trade Support & Service
Royal Caribbean International® |
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What does a scout's song have to do with your business? A lot! Use that mentality to shape your database in 2017. You of course want to grow clientele and meet new people. But remember they're not truly clients until they buy something from you. That's why you must also keep your old clients top of mind, too. With your personalized service, sincere interactions and expertise, plus our commitment to you, together we can make a successful 2017 all but guaranteed.
Part of our commitment is continuing to give your clients a product they love — most notably the family-favorite Oasis Class. Allure of the Seas® and Harmony of the Seas® took home Best Overall Ship and Best New Ship respectively in the 2016 Travel Weekly Readers Choice Awards. With the addition of Harmony, the new generation of Oasis Class is here. Encourage both new clients and current Oasis fans to see what it's all about!
We're also committed to surpassing your clients' expectations of what a cruise can be — accomodations no exception. While any stateroom onboard Royal Caribbean® is sure to impress, nothing is parallel to Royal Suite Class. It's truly the best multigenerational vacation experience at sea. Invite your clients to upgrade their adventures and see for themselves how Royal Suite Class lives up to its motto — Luxury that's anything but boring.
A final tip for a year of prosperity — know your offers and promotions. With WAVE season upon us, they'll be coming at you quick. Luckily, we've got you covered at LoyalToYouAlways.com with everything you'll need to know.
Let's give 2017 all we've got! I'm so excited to see where it takes us.
Best wishes, |
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Please note that some companies and products mentioned in Vicki's Spotlight are provided as examples only and their inclusion does not mean, and should not be construed as, a promotion or endorsement of that company, or any products or services offered by that company, by Royal Caribbean Cruises Ltd.
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©2017 Royal Caribbean Cruises Ltd. Ships' registry: The Bahamas.
*Brilliance of the Seas® is operated by RCL (UK) Ltd., a subsidiary of Royal Caribbean Cruises Ltd. • 16054641 |
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