If you are having trouble viewing this email please click here. Last week while at ASTA Conference, I got word that my dear friend, Michelle Morgan of Signature Travel, had passed away. For years she had battled cancer, but because of her courageous and positive nature, I believed she was going to prevail. The news was a blow. Who was Michelle? In 2011, she was named godmother of the Celebrity Silhouette, but she was more like the godmother of the whole travel industry. I met her my very first day as a travel professional, some 30+ years ago, and gave her introduction when she was inducted into the prestigious CLIA Hall of Fame two years ago — you can read the speech here. Michelle touched the lives of many, and made them not just better business people but better individuals. Her legacy lives in the agency owners she championed one by one, in the lifelong friends she cherished, in the family she loved deeply. It's like we never really have to let go of her, because so much of her is invested in those all around us. Reflecting on Michelle's legacy has again reminded me of the beautiful thing about this industry — that it's all about people. It lets you touch the lives of others and change them for the better. "Clients" are really more like transcriptionists, recording your best work so it lives on. "Referral clients" are really your legacy builders, multiplying what you give to this world. There is something truly special and timeless about what you do, crafting people's very best memories. Don't forget that. We do not remember days; we remember moments. ∼ Cesar Pavese Warm regards, BROWSE PREVIOUS ISSUES: Be true. Be kind. Be Ellen.    •   Family cruising    •   Modern family magic To ensure you view all offers and promotions correctly, please download the latest version of Adobe® Reader® here. Please note that some companies and products mentioned in Vicki's Spotlight are provided as examples only and their inclusion does not mean, and should not be construed as, a promotion or endorsement of that company, or any products or services offered by that company, by Royal Caribbean Cruises Ltd. You received this message because you provided your e-mail address to Royal Caribbean. To ensure delivery to your inbox (not bulk or junk folders), please add pricing_promotion@rccl.com to your address book. If you do not wish to receive any further communications from Royal Caribbean, please click here. ©2013 Royal Caribbean Cruises Ltd. Ships registered in the Bahamas. *Brilliance of the Seas® is operated by RCL (UK) Ltd., a subsidiary of Royal Caribbean Cruises Ltd. • 13035378